Earn Kei Coins With Every Purchase.

Kei Rewards is our loyalty program that lets guests earn Kei Coins, discounts, and special offers when purchasing food and beverages at any Kei Concepts location or online via Toast. It rewards our loyal guests while welcoming new ones into the Kei Concepts experience.

Visit the sign-up form (https://bit.ly/keirewards-sign-up) or use the QR codes posted within our locations to sign up while you dine or wait for your pickup order.

No, Kei Rewards is completely free to join.

Earn 1 Kei Coin for every $1 spent on qualifying food and beverage purchases, including dine-in, takeout, group dining, and catering. Coins are calculated based on the post-discount, pre-tax total. Coins are not earned on merchandise, gift card purchases, tax, tips, or cash payments.

Each account requires a unique phone number. We recommend maintaining a single account for maximum rewards.

No, Kei Coins do not expire.

Gift cards are available for purchase in-store at any Kei Concepts location. Purchasing a gift card does not earn Kei Coins, but you will earn Coins when using a gift card to pay for qualifying purchases.

All Kei Concepts locations participate in Kei Rewards, including SUP Noodle Bar, VOX Kitchen, NEP Cafe, INI Ristorante, ROL Handroll Bar, KIN Craft Ramen & Izakaya, Kei Coffee House, and QUA Contemporary Chinese Cuisine.

You can earn Kei Coins through both online and in-store purchases: Online: Place an order through Toast while logged into your Kei Rewards account. In-store: Scan your Digital Loyalty Card QR code or use a linked credit card before completing payment.

Earn $3 off for every 100 Kei Coins collected.

In-store: Scan your Digital Loyalty Card QR code before payment. Your server will apply the reward. Online: Redeem directly through Toast via the Local by Toast app or website. Coins can be redeemed on food, beverages, and merchandise. Gift cards are not eligible for redemption.

Yes. Visit https://www.toasttab.com/kei-concepts/rewards and enter your phone number to receive a link to your Digital Loyalty Card. Coins can be used across all Kei Concepts locations, regardless of the branding shown on your card.

No. Only one reward can be redeemed per transaction and cannot be combined with other offers.

Unfortunately, no. Kei Coins are calculated at the completion of processing the order and must be tied to the order before payment.

You can redeem up to 3,333 Coins ($99.99) per check across all locations.

By joining Kei Rewards, you agree to receive emails and SMS communications from Kei Concepts.

Coins are typically added immediately after purchase. If they are missing, confirm that your order was linked to your Kei Rewards account.

No, Kei Coins are non-transferable.

Submit a request via the Help Desk: [bit.ly/keirewards]. Account verification is required before changes can be made.

Please submit a request through the Help Desk: bit.ly/keirewards

When you use a credit or debit card to pay for an order and connect your rewards account during checkout, Toast may automatically link that card to your account for future visits. Once linked, future purchases made with the same card can automatically earn Kei Coins and may prompt available rewards redemption. Multiple cards can be linked to the same rewards account. Servers and cashiers cannot remove linked cards in-store. Linked cards can only be managed by the guest through their rewards account settings or by contacting customer support.

To delete a Toast rewards account, you can log into the Local by Toast app, click on your profile icon, log into your Toast account, scroll to the bottom, and click "Delete this account".

You can check your current Kei Rewards balance by logging into your personal Kei Rewards page: https://bit.ly/keirewards-balancecheck. There, you can view your available balance and recent rewards activity.

Check your rewards activity on your personal Kei Rewards page and remove any saved credit cards. For additional support, please contact the Help Desk: bit.ly/keirewards